We process the personal information that you actively provide in the process of using the service or generated due to the needs of products/services in accordance with laws and regulations and the principles of fairness, legality, necessity, openness, transparency, and use. If we intend to use your personal information for other purposes not specified in this policy, or use the collected information for other purposes based on a specific purpose, we will notify you in a timely and reasonable manner, and we will inform you again before using it and with your consent. There are two types of your personal information that we collect and use:

Information necessary for basic business functions: This type of information is necessary for the normal operation of the product/service, and you must authorize us to collect it. If you refuse to provide it, you will not be able to use our products/services normally.

Information that may be required to expand business functions: This information is not required for basic business functions, and you can choose whether to authorize us to collect it. If you refuse to provide it, it will result in the failure of additional functions or the effect we intend to achieve, but it will not affect your normal use of basic business functions.

In addition, you understand and agree that we hope to provide you with perfect products and services, so we will continue to improve our products and services, including technology, which means that we may often launch new business functions, It may be necessary to collect new personal information or to change the purpose or method of using personal information. If a function or product/service that needs to collect your personal information is not described in this policy, we will update this policy, email, mobile phone text message, APP pop-up window, APP notification bar message push…ETC, and explain to you the purpose, content, use method and scope of the information collection, and provide you with a way to choose your consent, and collect it after obtaining your express consent. During this process, if you have any questions about related matters, you can communicate with us through the contact information published in Article 10 "How to Contact Us" of this policy, and we will answer you as soon as possible.

We process the following types of personal information about you for the following purposes：

User registration and login

When you create an account at Audeeo, in order to become our member so that we can provide you with member services, you need to provide (1) mobile phone number, email address; and create (2) username and (3) password. When you use Audeeo, in order to maintain your basic information and improve your service experience, you need to choose to fill in and/or complete the necessary information for the service, which may include your email address, mobile phone number, nickname, etc. If you do not provide this information, it will not affect your use of the basic business functions of Audeeo. In order to better provide you with after-sales service and firmware upgrade service, we need to collect your Audeeo device serial number and Audeeo device MAC address. At the same time, we also need to collect your Android ID, because the virtual UUID needs to be used as the unique identification of the mobile phone in both the buried point and the background interface request. When you use Audeeo, in order to maintain your basic information and improve your service experience, you need to choose to fill in and/or complete the necessary information for the service, which may include your email address, mobile phone number, nickname, etc. If you do not provide this information, it will not affect your use of the basic business functions of Audeeo.

Audio playback function

When you use Audeeo for audio playback, we may need to collect browsing and playback history, favorites, etc. generated during your use.
 

Provide information display and push of goods or services

In the process of using our products/services, in order to provide you with a page display that better suits your needs, we may automatically collect your usage information and store it as web log information, and collect your page clicks and browsing through buried points Wait for the specific number of operations and the length of the buried point information.
 

We will provide you with advertising push services by pushing banners on the screen opening and discovery pages, and will clearly mark the word "advertisement" on the screen opening and discovery page banners, and place a skip or close button in the upper right corner of the screen opening Provide users with the option to decline or turn off push or ad marketing.
 

If you have any questions about our service of recommending advertisements to you according to the aforementioned content, you can communicate with us through the contact information published in Article 10 "How to Contact Us" of this policy.

Notification

During our operations, we may send various types of notifications through your email, SMS, APP pop-up window, APP notification bar message push, etc., for user message notification, identity verification, security verification, user experience research and other purposes; , we may also send you commercial information such as product-related services, functions or activities. If you do not want to accept such information, you can communicate with us through the contact information published in Article 10 of this Policy "How to Contact Us".

Improve our services

In order to better understand your opinions and suggestions on Audeeo products/services and improve the quality of our products/services, we may, with your consent, send emails, text messages, APP pop-up windows, APP notification bar message push, etc. Ways to use third-party tools (Survey Monkey) to send/provide questionnaires to you, conduct interviews with you, etc. During the process of filling out the questionnaire/interview, you need to provide different categories of personal information depending on the type of the questionnaire/interview. If you do not wish to provide the above personal information, you may refuse to complete the questionnaire/interview.

During your use of our services, we may directly or indirectly collect and store information about your use in order to identify abnormal account status, understand product suitability, provide you with basic services such as browsing, ensure the normal operation of the service, and optimize the service experience. Information about the services and usage methods of the company and correlating the information, including log information and device information. In order to collect the above personal device information, we will apply for permission to access your device information. In order to conduct data analysis and research and improve the products/services we provide to you, we may collect relevant information when you interact with the Audeeo platform. Such information may include: your IP address, APP operation records, mobile phone and headset device information.

Audeeo APP permission call instructions
In order to provide you with the service you choose to use, or to ensure the quality and experience of the service, some functions provided by Audeeo may require your authorization to open the operating system permission. If you do not agree to authorize the Audeeo APP to obtain the relevant operating system permissions, it will not affect your use of the basic business functions we provide (except for the necessary operating system permissions that the basic business functions rely on), but you may not be able to obtain extended business services to bring you user experience.
 

Bluetooth permission (Android, iOS version): We need you to authorize us to access your Bluetooth permission to pair and connect Audeeo products with other devices (such as your mobile phone).
 

Permission to read and write external storage space (Android version): We need you to authorize us to access your permission to read and write external storage space, which is used to store images for products.
 

Location permission (Android version): We need you to authorize us to access your location permission to search for nearby Bluetooth devices. Android 6 and above require location services to be enabled to search for Bluetooth devices. Read call status permission (Android, iOS version): We need to obtain the read call status permission, which is used for music players (such as white noise playback) to monitor the call status of mobile phones. If music was playing before the incoming call, it will switch to music pause, and resume music playback after the call ends.
 

Get app list permission (Android version): We need to get app list permission for firebase SDK to collect and push messages.
 

Clipboard permission (Android, iOS version): When you share or receive shared custom EQ information, we will read your clipboard content to determine whether there is a link, so as to realize the function of reading the link. After getting the link, we will pop up a window prompting you to choose whether to load the EQ data in the link, but we will only upload it to our server when we recognize that the content of the clipboard belongs to Audeeo locally. Please note that if you enable any permission, you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you close any permission, it means that you cancel the authorization, and we will no longer continue to collect based on the corresponding permission and use relevant personal information, and cannot provide you with the services corresponding to this permission. However, your decision to close the permission will not affect the previous collection and use of information based on your authorization. Unless you cancel the authorization of personal information necessary for basic business functions, your cancellation of authorization will not affect the use of other functions.

Please be aware that according to the provisions of laws and regulations, under certain circumstances, the collection and use of your personal information does not require your prior authorization and consent. For specific exceptions, please refer to Section 4 "Exceptions to Authorization and Consent" in Article 4 of this Policy.

Legal Basis for Processing (EU/UK/GDPR jurisdictions) 
If you are located in the European Economic Area, United Kingdom, or other regions with similar data protection laws, we process your personal data on the following legal bases: - Consent: For certain marketing and optional features. - Contract: To fulfill our obligations in providing you with our products and services. - Legal Obligation: To comply with legal obligations such as accounting or consumer protection. - Legitimate Interests: For internal analytics, improving services, fraud prevention, and enhancing user experience (unless overridden by your interests or rights). 

Your rights include: 
- Access to your data 
- Rectification and erasure 
- Restriction and objection to processing 
- Data portability 
- Lodging a complaint with a supervisory authority