• Make sure your true wireless earphones are in their charging case and charge them fully. (The LED light on the charging case will turn OFF when the case and earphones are fully charged).
• Now take your earphones out of the charging case (The earphones will automatically turn ON - IMPORTANT- do not press and hold any buttons on the earphones - give them a couple of seconds to pair to one another (about 3-4 seconds).
• Finally on your device or computer's Bluetooth settings scan for the earphones and connect.
If you are still experiencing any issues please contact us